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Support

Tell us what stopped the fleet.

You never need to join a social network to report a blocking problem. Email armadaascendant.support@arktyrn.com.

Before sending

Preserve the useful evidence.

  • Keep the original Command Record untouched for save-loss or campaign-blocking issues.
  • Include the version shown at the bottom right of the title screen.
  • Describe the mission, difficulty, fleet budget, and steps that reproduce the problem.
  • Remove personal information from screenshots, messages, saves, and telemetry exports.
Email support

Bug report template

Copy, complete, and send.

Game version (bottom-right of title screen):
Steam app build ID, if known:
Windows version:
GPU and display resolution:
Campaign / CPU Skirmish / Hotseat Skirmish:
Mission, objective, difficulty, and fleet budget:

What happened:
What you expected:
Steps that reproduce it:
Does it happen every time?

Save export attached? Yes / No
Telemetry export attached? Yes / No
Screenshot or video attached? Yes / No
The After-Action Report presents a completed battle and its results.

Optional diagnostic export

Your local playtest log is never uploaded automatically.

To create an export, open the game menu and go to Settings, then Privacy. Turn on Allow Playtest Log Export, select Export Playtest Log, and choose where to save it.

The switch controls export, not local recording. The exported log is separate from campaign saves and is not included in Steam Cloud. Review it before choosing to send it.

Command Record backup

Export a campaign before troubleshooting.

From the title screen, open Command Records and choose Export under the record you want to preserve. On success, the record text is copied to the clipboard. If clipboard access fails, the game displays selectable text instead. Paste the result into a secure local file. To restore it later, choose Import Record and paste that exported text.

Do not post a Command Record publicly without reviewing the exported text and your message for personal information.

Known issues

Selected current pre-release issues.

These issues are confirmed in the current pre-release build. This list will be revised as fixes are certified.

  • A gifted ship design can currently be copied before its fitted technology is owned. Avoid duplicating a gifted design that contains a locked part.
  • The Mission 5 briefing mentions a manual Validate action that does not exist. The Drydock validates designs continuously.
  • The Mission 6 briefing says only Control points decide the battle. Destroying every opposing ship can also end it.
  • A Base Assault can end after every opposing ship is destroyed even if the base remains. Treat escort elimination as an alternate current victory condition.
  • An asteroid can briefly use placeholder art while its finished sprite loads.
  • An over-limit Fleet Points figure can disappear in the Drydock. Launch remains disabled and reports the limit until the group is reduced.
  • Resuming a Command Record places the mission navigator at Mission 1. Navigate back to the current frontier; progress is not lost.
  • The After-Action Report can display an overly precise damage decimal. This is a display issue only.

If you encounter something not listed, it is still worth reporting.

Community help

Questions and fleet advice are welcome on Discord.

Steam Discussions will become the primary searchable support and feedback venue after the Steam store page becomes public.

Join Discord